Clients question whether work was done
Clients call to ask why a corner was missed, whether bathrooms were cleaned, or if the lobby was vacuumed. Without photo evidence, every disputed cleaning becomes a credibility battle you can't win.
For Cleaning Companies
Operations Software Built for Cleaning Companies
Cleaning companies document completed work through FacilProof — a mobile platform that gives your clients photo proof that every task was done, tracks your supply inventory, and lets you manage staff training and certifications in one place.
Request a DemoThe Challenge
The pain points cleaning companies actually face
No visual proof
Sign-in sheets and verbal reports give clients no real visibility. They are paying for invisible work and have no way to verify what was delivered short of walking the building themselves.
Supply costs unclear
Cleaning supplies disappear across job sites with no inventory tracking. By the time you notice the budget is off, you cannot reconstruct what was used where.
Staff training undocumented
Crew leads train new hires informally. There is no record of who knows what — equipment, chemical safety, client-specific procedures — and compliance audits are stressful.
How FacilProof Solves It
Mapping the platform to cleaning company needs
Photo chain of custody proving tasks done
Every cleaning task requires photos at completion — bathrooms, floors, common areas, whatever the contract specifies. Photos are timestamped, attributed to the crew member, and available to the client instantly.
Client portal for viewing completed work
Clients log into a simplified portal at facilproof.com to view the photo log for their site. They see what was done, when, and by whom — turning a service relationship into a transparent partnership.
Supply tracking across job sites
Track cleaning chemicals, equipment, and supplies by job site or central warehouse. Set par levels, run scheduled counts, and generate vendor-ready order reports so nothing runs out mid-job.
Training tracker for staff certifications
Log crew training on chemical safety, equipment, client-specific procedures, and brand standards. Track completion percentages and re-certification dates across the entire workforce.
Leadership dashboard for portfolio oversight
Corporate logs in to see live operations across every job site — completed cleanings with photos, response times, supply levels, and crew status. Data drives staffing and pricing decisions.
Auto-clockout at midnight
FacilProof automatically clocks out crews who forgot to clock out at the end of the day, preventing inflated timesheets and inaccurate labor cost reporting.
See the full feature list on the features page, or compare with FacilProof for food halls, restaurants, or hotels.
How It Works
Three steps from assignment to client-verified completion
- 1
Manager assigns
A manager or crew lead creates the cleaning checklist for each job site — one-off or recurring — and assigns it to a crew or shift.
- 2
Crew completes with proof
Crew members see assigned work on their phone, complete it on-site, and submit each task with photos at the required checkpoints.
- 3
Client verifies from anywhere
Clients log into their portal to review the photo log, response times, and completion history — no manual reports required from your office.
FAQ
Frequently Asked Questions
How does FacilProof prove to clients that cleaning was completed?
Every cleaning task requires photos at completion — bathrooms, floors, common areas, whatever the contract specifies. Photos are timestamped, attributed to the crew member, and viewable in the client portal. Disputes about whether work was done end with the visual record.
Can clients see the cleaning logs themselves?
Yes. Each client gets a simplified portal at facilproof.com showing their site's photo log, response times, and completion history. Clients see exactly what was done and when — building trust without manual reporting from your office.
How does inventory tracking work across multiple job sites?
FacilProof tracks supplies per job site or central warehouse. Crew leads count items on their phone, set par levels per site, and generate vendor-ready order reports automatically. Corporate sees consumption patterns across the entire portfolio.
Can FacilProof handle different cleaning contracts and SLAs?
Yes. Each job site can have its own task list, schedule, and required photo points based on the contract. Crew leads see only their site's assignments. Corporate manages contract-level reporting and SLA tracking from one dashboard.
How are staff certifications and training tracked?
Build a training library — chemical safety, equipment use, OSHA compliance, brand standards — and log completion as crew members finish each module. Compliance dashboards show certification status across your entire workforce, audit-ready.
Does FacilProof work with our payroll or scheduling system?
Not directly — FacilProof focuses on operations and accountability rather than payroll. Auto-clockout at midnight and clock-in/out logs export as CSV so you can bring data into your payroll system. Direct payroll integrations are on the roadmap.
Ready to give your clients photo proof?
Request a demo and we'll show you how FacilProof fits multi-site cleaning operations.